Compliance with the following conditions is required to maintain warranty eligibility.
1. Ensure that Monarx products are installed by authorized dealers or certified service providers.
2. Perform regular maintenance, including checking brake fluid, O-rings, and other essential components.
3. Use Monarx products only in their intended applications, as different product grades are designed for specific usage scenarios.
4. In the event of a problem, please contact the original store of purchase and provide a valid proof of purchase and product serial number.
5. Do not purchase products from unverified sources or those that appear damaged or tampered with.
Please note: Failure to comply with the warranty terms may affect your warranty rights. Ensure proper installation by certified professionals and purchase only through authorized channels. As brakes are directly related to safety, please take this matter seriously.
Warranty Claim Procedure
If you encounter any issues with your product, please follow the steps below to submit a warranty claim:
- Take photos of the product and describe the issue on our official website.
- Once we verify the problem, please bring the product to the original store where you purchased it.
- Provide the product, serial number, and purchase receipt to the store.
- Complete the submission and wait for further updates from us.
Warranty Application
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